Somerset carers – service information

Somerset Carers part of CCS

Somerset Carers Service is part of The Community Council for Somerset (CCS). At the heart of Somerset’s communities CCS is a team of passionate local experts, inspiring and enabling positive change for Somerset’s people, places and enterprise.

About Somerset Carers

Somerset Carers is a service commissioned by Somerset County Council.

This service was designed in collaboration with carers in Somerset.

Free support and information for carers just like you

Somerset Carers provides a carers support service that is available to all unpaid carers, whether you care for a few hours or a substantial amount.

They provide a telephone support service if you need to speak to someone who understands your situation. They can provide emotional support and practical advice to help you in your caring role. They can put you in touch with carer support networks and peer groups.

If you regularly look after someone in a caring capacity, the Somerset Carers can support you with advice and guidance. Caring for another person is very rewarding, but can be overwhelming and lonely at times.

Somerset Village Agents can link to you groups & events in your area, to find facts and information that will help the person you are caring for with their particular needs.

If you can’t find what you are looking for, contact us via our Live Chat, Advice Line or Text service.

Please note: This service is to support you as a carer. It does not replace assessed care and support provided by the local authority.

Advice line: 0800 3168600
Text service: Text: “Carer” to 87070
Website which includes a live chat facility here

Read the current newsletter here

Somerset Partnership NHS Foundation Trust

Somerset Partnership NHS Foundation Trust and Taunton and Somerset NHS Foundation Trust recently merged and are now known as one trust. The trust provides community, mental health and acute hospital care.

Somerset NHS Foundation Trust Carers Service

The carers’ service provides a range of services for carers which include:

• Carers’ assessments
• Emotional support
• Practical advice
• Carers’ employment support
• Carers’ support groups
• Carers’ website
• Carers’ newsletter
• Carers’ information
• Carers’ participation group
• Information and advice about carers’ breaks
• Carers’ events.

How people can access the service?

Carers can be referred or self refer for a carers’ assessment providing the person that they support is registered with Somerset mental health services.

Waiting times

Carers will be offered an appointment within four weeks from accepting a referral or self-referral.

Where you can access these services?

The carers’ services team are based within community mental health teams across Somerset. The team can be contacted by telephone or email.

How the service works

The team assess the needs of carers and provide them with information, advice and support. The carers’ assessment includes emotional support, carers’ breaks, dealing with practical issues and lifestyle choices.

Website: https://www.somersetft.nhs.uk/carers-service-and-triangle-of-care/

Contact details

Email: carers@somersettft.nhs.uk
Phone Caroline Mead (Carers Development Manager) Monday, Tuesday or Wednesday on 01749 836606 or 07774 207458
Phone Samantha Pike (Deputy Manager) Thursday or Friday on 07810 186741

Other contact
Phone Jan Chamberlain (Team Administrator) on 01749 836633 or 07919 211361 Monday, Tuesday, Wednesday (9am to 2pm)