Safeguarding

Safeguarding adults

Somerset County Council works with health and social care providers and the police to protect and safeguard vulnerable adults.

There are details of their policy and links to many organisations that can offer advice, information and support on the Council’s Protecting adults and Report an adult at risk pages. They have also produced an information sheet – A8 Safeguarding Adults.

If you are a vulnerable adult and would like their help, or if you know of someone who needs help, please phone Somerset Direct on 0300 123 2224.

Safeguarding children

If you are worried about a child or young person who could be in danger please

  • phone Children’s Social Care on 0300 123 2224
  • email Children’s Services at childrens@somerset.gov.uk
  • or phone the police on 101

The police will discuss what action should be taken with Children’s Social Care.

In an emergency always contact the police by dialling 999.

There is more information on our Report a child at risk page.

You can find more information about safeguarding by using the links below.

Domestic abuse

Domestic abuse is: ‘Any incident of threatening behaviour, violence or abuse (psychological, physical, sexual, financial or emotional) between adults who are, or have been, intimate partners or family members, regardless of gender or sexuality.’

It can include harassment, forced marriage, honour-based violence and female genital mutilation. You can find more information and advice on the Council’s Domestic abuse web page.

The Somerset Survivors website also provides information, help and support for anyone affected by domestic abuse in Somerset. It includes a directory of local and national services.

If you are looking for professional support you can find more information and a qualified counsellor on Counselling Directory’s domestic violence web page.

Cover my tracks

If you are worried about someone finding out that you have visited this website, you can find out how to cover your tracks here.

You can find more information about domestic abuse that may help you on the Report an adult at risk and the Report a child at risk pages on the Somerset County Council website.

Suspected abuse and neglect

If you are worried about a vulnerable adult who has care needs and would like our help, tell the Council about it.

  • Phone Adult Social Care on 0300 123 2224
  • Email adults@somerset.gov.uk
  • In an emergency always contact the police by dialling 999
  • If it is not an emergency and you want to talk with the police, dial 101

They will make urgent enquiries to understand the situation and make decisions about what needs to be done next, to make sure people are safe.

They will always deal with any calls in the strictest confidence.