Get in touchOur website
What we do:
A LITTLE ABOUT US
Complete Care and Cleaning is a small, friendly, local business based in Chard, Somerset managed by myself, Jessica Nunn.
Complete Care and Cleaning are fully insured and all members of staff are DBS checked.
Established September 2015.
We’re not just an average cleaning company!
We use our Care Plan that is tailored to our Service User and their needs which allows us to look after their welfare at the same time. Our Care Plans include;
- An Assessment that asks questions about medical history, next of kin details, emergency contacts, Doctor’s name and Surgery, current medication, reason for requiring our support and much more! This is so that we can ensure our Service User’s receive the best support with their welfare as possible. For example, if we had to call an ambulance whilst we were visiting we have all of the relevant information to hand to answer the operator’s questions.
- A Support Plan that is reviewed as regularly as people change
- Report forms to document each visit
- Fortnightly Schedule of Visits
- Photos of our staff with their names to allow our Service User to feel that extra bit of security and knowledge of who will be visiting
- A ‘Little about Me’ questionnaire for our Service User to complete with or without their Domestic Support Worker. It asks questions such as, favourite pet, place where I grew up, how I like my food and which foods I like/dislike. The questionnaire is often an excellent ice breaker between our Service User and their assigned Domestic Support Worker, allowing them to really get to know each other. It is also very useful to a member of staff providing holiday cover for a regular Domestic Support Worker.
We are not a care agency and therefore don’t provide personal care.
We are here to provide an affordable, regular friendly face in between when perhaps a care agency is already present or not at all.
Cleaning to an excellent standard (also available without a Care Plan at a lower fee)
Meal and nutrition support
Sitting Service (Dependant on needs as we can not provide personal care such as toileting)
Befriending to provide company
Indoor activities eg. for when someone is too anxious to leave their home
Hospital, Doctor’s, Chiropodist/Podiatrist, Opticians, Dentist appointments arranging and escorting service
Give us a call for any enquiries and bookings on 01460 261120 9am-2pm and speak to myself, Jessica Nunn or my Administrator, Serena. We look forward to hearing from you!
Having the knowledge that you have help gives hope and at Complete Care and Cleaning, our aim is to give you peace of mind.